Written messages only, the medium suits the hour, and it leaves both sides holding the same record of what was agreed. Whatever the clock shows, someone is reading.
Two buttons, one desk. WhatsApp carries most of the traffic; Telegram suits guests who keep their travelling life there. Nothing here requires a phone call, and nothing is improved by one, writing is faster at night, kinder to a sleeping companion, and precise in a way a tired conversation is not.
Building or quarter; hour; length; one of you or two. Add the form if you know it and a name if you have chosen one from the rota. The room number is welcome later, once she is minutes away, a habit many guests prefer and the desk treats as entirely ordinary. If your message is a question rather than a booking, ask it freely; the same thread does both, and no question obliges you to book anything at all.
Writing from the airport belt, lead with the hotel's name, because those journeys are quoted individually rather than covered by the standard windows. Writing across several time zones, say when you stop reading messages, the desk will aim its reply to land inside your evening instead of your sleep.
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